Getting hold of Gleason Grade takes one email and no forms. This page covers where to write, what to put in the message, how long an answer usually takes, and the handful of requests about site grading that we are not able to help with.
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Reaching the people behind Gleason Grade: the address, the turnaround, and the line between what we can and cannot help with.
Getting hold of Gleason Grade takes one email and no forms. This page covers where to write, what to put in the message, how long an answer usually takes, and the handful of requests about site grading that we are not able to help with.
That is the only address we use. There is no form, no chat widget and no support portal.
We are a site that writes about site grading, not a service that acts for you. That means no account recovery, no standing between you and a third party, and no one to one advice. The reasoning is in the legal notice.
Point at the error rather than describing it in general, and we will deal with it fast. The mechanics, including when a change gets a dated note, live in the editorial policy.
Same address, with partnership in the subject so it surfaces. The editorial policy spells out our line on paid links, and reading it first tends to answer the question you were going to ask.
A working day or two is typical. Silence past a week almost always means the message never landed, so resend it before assuming you were brushed off.
The more specific your message, the faster the answer.